FAQs

Wen Lambo Referrals

• My friend invited me to register for a free Game Pass. Where can I claim this?
• Referring a Friend

Wen Lambo

• What do the statuses mean?
• I received the 30-minute Game Pass bonus, but what is it for?
• I have purchased a Gold Booster. Why can’t I activate it? 
• Activating Gold Boosters
• What is a Gold Booster and how does it work
• Buying a Game Pass

See all 11 articles

About MetaverseGo

• What is MetaverseGo?

Registration and Profile

• I am a new user, how do I register?
• How do I log-in?
• I forgot my PIN, how do I reset it?
• How can I access and edit my profile?

Games

• How to access and explore games?
• I can't access Ranked Arena in Axie Infinity Origin, what should I do?

Guilds and Scholarships

• How do I apply for a scholarship?
• What promos should I register to be eligible for scholarship?
• Why did my scholarship application get rejected?
• I just received my Axies, but I cannot use it in Axie Infinity Origin. How can I fix this?
• I own a Guild. How can I register my guild to provide scholarships?

Wallet

• Can I sell or transfer my NFT?
• How to Top-Up via M Lhuillier
• How to Top-Up via Palawan Express
• How to Top-Up via Cebuana Lhuillier
• How to Top-Up MGC using the new wallet
• How many NFTs can I mint?

See all 10 articles

Launchpad

• How do I access and explore the Launchpad?

Community and Events

• DigiCon Spin the Wheel Mechanics
• How do I redeem my DigiCon NFT voucher?
• How do I claim my DigiCon discount?
• Where can I check my messages?
• How can I reach MetaverseGo Customer Support?

Globe 917

• Spin the Wheel Mechanics
• How do I own a Gudi Squad NFT?
• What are the terms and conditions?
• What item/s am I not allowed to bring into the G Music Fest?